Specialized OPI with Japan
I personally offer Over-the-Phone interpretation on irregular basis as well as scheduled and regular basis, exclusively for business and highly technical and complex situations, between Japanese and English. This service is based on hands-on experience developing, fine-tuning and running over two years an OPI operation between Japanese and English for a major drug company active in clinical research, involving round-the-clock multiple interpreters worlwide and multiple entities in two continents.
OPI solutions design, implementation and operation
Specialized, sophisticated OPI, especially in the medical domains, is provided by Talk-to-Japan LLC, a small US partnership team of scattered interpreters over three continents dedicated to provide highly specialized, highly focused, fast operative mission critical OPI, first between Japanese and English, with possible extension to other language pairs. OPI can be delivered for a one time or regular usage, providing phone interpretation in technical contexts between you and your Japanese partners. Standard usage situations are remote presentations, conference calls, remote training, negociations, intervieving, etc.
Regular, time critical OPI can be offered as a dedicated order-made program designed to meet your requirements of specialization, regularity and time between service request and delivery. All these services can be sustained by standard face-to-face interpretation in your home country or in Japan whenever you meet with your Japanese partners.
Who needs Specialized OPI?
Specialized OPI is typically of value in the context of International projects, on-going business, technical and specialized communciation with your foreign partners, requiring to interact efficiently yet remote at regular or unscheduled time, with variable levels of urgency and tolerance to delays between service request and delivery.
Examples covers extreme no-delay delivery to scheduled situations like :
- Cross-continent R&D and projects development programs, risk control situations where fast interaction at unscheduled times is a requisite.
- Cross-continent presentations and remote training, coaching where participants, including the interpreter, are located in various places while sharing a single view to a computer monitor.
We can also support remote interpretation in mobile situation - when one or more of the participants in the communication channel is moving in the field.
Why use OPI?
We do not claim nor do we believe that OPI will ever replace face-to-face communication. Face-to-face communication is more flexible, but OPI can be as efficient as face-to-face communication, and even more because of the constraints to manage time and communication by focusing harder on issues at stake. Granted it is applied with a clear purpose, a protocol and specialized interpreters in the pipeline, OPI is a powerful mean of communication. In the course of long term commercial, technical or research based international interaction between you and your Japanese partners, we believe that communication, the lack of it, or at time the fuzziness of exchanges are major factors of resources depletion, loss of time, that is loss of your money. OPI can play an important role in getting things done while remote, making the time until your next face-to-face meeting with your Japanese partners a constructive, efficient, time-saving, value generating moment.
Why use specialized OPI?
We provide specialized, business oriented OPI, not OPI for all and sundry. We keep focused on specialities and protocol based over-the-phone interaction thoughtfully designed for the purpose of helping your business. We won't help if you get lost on a touristic trail. But when it comes to your business, we will more than help boost the ROI of your communication with your Japanese partners in specialized fields and for special purposes.
Which domains are covered?
We are basically offering OPI for Medical and Pharmaceutical business and research, Health appliances and products, Finance, IT, Engineering as well as more generic business interaction covering the likes of marketing, planning, or HR management.
What does a solution development involve?
We can offer one time scheduled service for OPI, or specially designed programs for regular or constant availability requirements.
Whereas a one-time service delivery is easy to deliver, a solution development is complex because the objective is often a moving target. At the core is securing systems with redundoncies that allows interaction between several languages to happen in a short, and possibly unscheduled time. We are especially geared at fast development of small solutions combining multiple communication channels when needed, for example fixed phones lines with back-up systems like mobile, IPphone, Skype and similar solutions, down to text-chatting. We focus on fast prototyping of communication protocols, testing and launching because we favor a nimble and flexible approach to the requirements. Flexibility and a pro-active mindset on this provider's side have been put on trial more than one time. These qualities have proved to be keys to the proper implementation and operation of an OPI solution.
What tools to we use
We deliver over standard conference call phone, your own system, or if needed access to third party solutions for voice only conference call, video conference, Skype and similar services.
Who are the interpreters?
Flexibility and a pro-active mindset are also key competences expected from interpreters as well. In OPI, and despite protocols that function as guidelines, the unexpected rules. Not all interpreters are able to deliver in a remote situation where unexpected things happen as a rule and visual cues are absent - ecept of course when video conference is used. The interpreter is the real-time communication manager, not only a linguistic specialist. Solution procurement comes with interpreters that are grilled for their capacity to manage communication and psychology in non-scripted, sometimes tense situations requiring on-the-fly adaptation and monitoring of the interaction to help the client reach their objectives. The core objective of deploying an OPI solution is to help your business reach its goals. At the end of day, it is not technology but people and their knowlege that help achieve goals. We are a constantly learning team, learning your business, your jargons, your specialities, and also locating really specialized interpreters that are ready to dedicate the energy to fit your specialized needs.
For more details and a discussion about your needs, choose your favorite mean of contact.